Faults & rental repairs
Start with what stopped working.
A failed power point, lights that flicker or a circuit that keeps tripping may be reported by a tenant, owner or building contact. Tell us which area is affected, when it happens and what was operating at the time. An intermittent fault may not appear during every visit, so an accurate history is useful. We clarify the fault-finding scope and any assessment fee first, with further repairs subject to the agreed authority rather than treating a fault report as approval for every possible upgrade.
- Affected rooms, fittings or equipment and the pattern of the problem
- Previous repairs or changes that may be relevant
- The approval contact, spending limit and how to reach them during the visit
- Access to the property, switchboard and affected areas

