Perth electrical & aircon help
How quickly do you respond to enquiries?
On a normal business day we aim to reply to calls, messages and online enquiries within around 2 hours. Anything sent after hours or over a weekend is answered within 24 hours. This is separate from urgent or emergency jobs, which we prioritise and respond to as quickly as possible regardless of the time.
During business hours
On a normal business day, we aim to get back to you within around 2 hours of your call, message or online enquiry.
After hours and weekends
Enquiries sent outside business hours, or over a weekend, are answered within 24 hours.
If it’s urgent
This response time is for general enquiries and quote requests. If you have an urgent or safety-related issue, see how quickly we respond to urgent or emergency jobs: those are prioritised and we move faster.
Last updated 24 August 2026
Published by Neighbourhood Electrical & Air · Editorial process and corrections
Reviewed by Sefedin Hasanovic. Next content review due 24 February 2027.
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